SinglePipe SIP Trunking

What it is: SinglePipe's SIP Trunking solution delivers business-class local and long distance dial tone to on-premise IP and TDM phone systems over any broadband IP connection. Small and medium-sized businesses (SMBs) get the cost savings, enhanced services and the increased simplicity of VoIP - but without having to replace their on-premise phone equipment and without the higher costs of multiple phone and data lines.

How it works: SinglePipe SIP Trunking delivers VoIP (Voice over IP) local and long distance phone service to your company's locations. It can them be converted to TDM (using an "IAD" or "Integrated Access Device") to serve a TDM-based phone system or directly serve existing IP-based phone equipment (using "SIP" or "Session Initiated Protocol"). Either way, your phone service comes over a single, fully converged IP connection to SinglePipe's own carrier-grade network and VoIP service platform (hosted in SinglePipe's commercial-grade data center). And, it's backed by SinglePipe's unsurpassed customer service, support and training. Below is a diagram of how SinglePipe SIP Trunking works.

The bottom line: SinglePipe SIP Trunking is a less expensive and simpler way to buy phone service - all from one vendor, all on one bill, and with monthly costs up to 25% less than what you are paying now!

The SMB Executive's Business Case for SinglePipe SIP Trunking:

  • Real Monthly Cost Savings - SinglePipe SIP Trunking is delivered over integrated voice and data circuits that replace separate local, long distance and data lines, which can save you up to 25% in monthly access fees alone. You also get free calling between company locations nationwide. And, it's all from one vendor, all on one monthly bill.
  • Flexible Pricing - You can mix and match the right SinglePipe SIP Trunking local voice and data plan with an appropriate long distance minute bundle, to create a complete package that is just right for your business.
  • Uses Existing Phone Equipment - SinglePipe SIP Trunking can serve existing TDM or IP-based phone equipment, so you don't need to buy a new phone system to enjoy its benefits and cost savings.
  • Carrier-Grade Reliability - SinglePipe SIP Trunking provides carrier-grade reliability, thanks to our certified CLEC network, nationwide availability and years of VoIP services delivery experience.
  • Increased Productivity from Enhanced Features and Functions - SinglePipe SIP Trunking delivers enhanced features and functions that compliment the features and functions provided by your existing phone equipment. These include Unified Messaging, Find-Me/Follow-Me, Virtual Call Center, Auto Attendant and Conferencing. Users can access and configure these services in real-time, over the Internet, through a convenient, easy to use and password protected Account Portal. And, these services will be the same in every one of your locations, increasing the productivity and eliminating retraining time for mobile employees.
  • Complete Geographic Flexibility - SinglePipe SIP Trunking is multi-site ready, can be installed very quickly and offers full phone number portability. It can be deliverable by multiple types of broadband IP access, including Cable, T1/E1, DSL and Ethernet. Separate phone numbers (DIDs) are available for sub-100 person companies/branches.
  • Embedded Business Continuity and Disaster Recovery - SinglePipe can deliver SIP Trunking over separate, redundant physical IP connections to increase reliability. If a disaster completely disables a location, it's still in business, with SinglePipe routing the calls elsewhere. As soon as that location's broadband IP connection, PBX and handsets are back on line, your phone system is back on line -- no additional reconfiguration or reprogramming needed.
  • Migration to Full VoIP Enabler - You can mix and match SinglePipe SIP Trunking and SinglePipe Hosted VoIP deployments at different locations. Both are delivered using the same IP circuits, which means you can migrate SIP Trunking to deployments to a Hosted VoIP solution when it makes the most economical and operational sense for you, without having to switch carrier services providers or pay PRI reinstallation fees. You can even add individual Hosted VoIP handsets when an existing handset breaks, as well as install Hosted VoIP throughout a location when it is time to replace or upgrade your phone system. Throughout these transitions, your dialing plan, management interface and feature sets remain the same, minimizing the disruption to your business.
  • Outstanding Customer Service - As a SinglePipe customer, you get a "single point of accountability" delivery platform and unsurpassed support from our customer service organization and training teams.

If your organization has existing carrier contracts about to expire, and an existing phone system that still has useful life in it, you are a great fit for SinglePipe SIP Trunking!

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